Facilities Management Overview of Features

What is Inn-Flow Facilities Management?

Inn-Flow Facilities Management is a comprehensive, easy-to-use maintenance and operations platform integrated within the Inn-Flow ecosystem. It enables properties to digitize their maintenance workflows, preventative maintenance schedules, and daily operations tasks.

What makes up the Facilities Management Module? 

• Work Orders  
  • What it is: Digital tracking system for maintenance requests and repairs
  • Why it matters: Replaces paper tickets, texts, and verbal requests with trackable, assignable tasks
  • Example use: Guest reports broken AC → Front desk creates work order → Assigned to technician → Tracked to completion
• Preventative Maintenance (PM)  
  • What it is: Automated scheduling system for recurring maintenance tasks
  • Why it matters: Prevents equipment failure, extends asset life, ensures compliance
  • Example use: HVAC filters checked monthly, pool chemicals tested daily, fire extinguishers inspected quarterly
• Daily Tasks  
  • What it is: Recurring operational checklists that reset every 24 hours
  • Why it matters: Ensures routine tasks aren't forgotten, maintains consistency across shifts
  • Example use: Check pool temperature at 8am, sweep lobby at 2pm, empty outdoor trash at 6pm
• Asset Management 
  • What it is: Digital inventory of equipment, appliances, and maintainable items
  • Why it matters: Track warranty info, maintenance history, and lifecycle costs in one place
  • Example use: Know when the lobby AC was last serviced, when warranty expires, which vendor to call
• Locations 
  • What it is: Digital map of all maintainable spaces in your property
  • Why it matters: Every work order and PM task needs a location - this is the foundation of the system
  • Example use: Room 101, Pool Area, Kitchen, Parking Lot - anywhere work happens
• Procedure Library  
  • What it is: Reusable checklists and task templates for common maintenance activities
  • Why it matters: Ensures consistency, saves time, and maintains quality standards
  • Example use: "Quarterly Room Inspection" procedure with 20 tasks can be reused hundreds of times
• Logbook 
  • What it is: Digital communication log with timestamps, read receipts, and searchability
  • Why it matters: Replaces paper logs, ensures important info isn't lost between shifts
  • Example use: "Pool closed for maintenance 2-4pm", "Guest in 203 reported noise complaint"
• Reports 
  • What it is: Data insights on work orders, PM compliance, and asset performance
  • Why it matters: Prove ROI, identify problem areas, track team productivity
  • Available reports: Active Work Orders, Work Order History, PM Compliance, Location Details, Asset Summary