Tips For Using Your Time Clock

Below are helpful tips related to your Time Clock that may resolve common issues you may be experiencing:

1. Ensure that the Home Button of the iPad is located on the left side within the case. (10th and 11th Generation ipads do not have a Home Button and can be mounted either way.)

2. Ensure where the time clock is located has good lighting. Small, dark rooms do not allow for quality pictures and facial recognition.

3. Employees should try to be in the middle of the screen when punching in or out. 

4. The time clock camera will pickup any faces that appear in the camera view, so make sure the camera is facing an area with minimal foot traffic. The time clock may also pickup faces on posters, so make sure there are no posters in the camera view with faces on them. 

5. The time clock best works on a Wired Internet Connected, as hotel internet can be spotty. If you must use wireless internet, check with your ISP (Internet Service Provider) on whitelisting the iPad to avoid any splash pages to keep the best, consistent, internet connection.

If the above tips still result in a low percentage match for specific employees, they may need to retake their profile picture. To have this completed, please reach out to Inn-Flow Support.

Should you encounter any other issues not mentioned above, please reach out to Inn-Flow Chat Support, or email us at Support@Inn-Flow.com.