Will my existing reimbursement history disappear?
No. Historical reimbursements remain in the system. What changes is the landing page you see going forward and how new reimbursements are created.
Can I still do one reimbursement per counterparty at a time?
Yes. You can reimburse a single counterparty for the full balance in one action, just like before. The difference is that you now have the option to select a subset and process a partial reimbursement.
Can I create a reimbursement for a negative balance (an advance)?
No. Reimbursements 2.0 does not allow advances. If the counterparty owes the selected entity on net, you cannot create a reimbursement from that side.
Can I edit a transaction after it's been reimbursed?
Not directly. If the reimbursement is paid, void it first. If it's unpaid, delete it first. This ensures the audit trail between the transactions and the reimbursement stays intact.
How do the updated reports compare to before?
The structure is consistent, but balances are now derived from the net counterparty model. Reports run before the release use the previous logic; reports run after the release use the 2.0 logic. Historical reports are not retroactively changed.
What about hotel-to-hotel reimbursements and register activity?
Both are first-class citizens in 2.0. EHID-level detail is visible in the drill-down and appears in the updated reports for hotel-to-hotel visibility.
Who do I contact with questions?
Reach out to your CSM or Implementation Specialist. For in-app help, use the standard Help menu or chat.
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