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FAQs

FAQs - Accounting

  • How do I enter an invoice?
  • What happened to Upload Invoice Only?
  • What is the purpose of the +EHID button in Accounts Payable?
  • What is Generic Vendor?
  • Where do I find my hotel's Import Email Addresses?
  • How do I add replacement reserves to the Operating Statement?
  • How do I update the bank account that Daily Activity deposits are routed to?
  • How to edit and delete a chart of account?
  • How to import daily activity data via a template?
  • How do I reconcile a bank account?
  • How do I update a chart of account?
  • How do I change the Night Audit Checklist?
  • What is a One-Time Passcode (OTP)?
  • How do I add a Digital Signature?
  • How do I Download a copy or Void a check?
  • How do I zoom in on an invoice?
  • How do I add a new bank account?
  • How do I stop a Repeating Entry?
  • Vendor is not appearing in Invoice Inbox because the HID is not assigned to the Vendor
  • How to update an Adjustment entry?
  • What is the chart of account for "Offset Prepaid"?
  • How do we enter our Trip Advisor score?
  • How do I rename a department or a group?
  • How to add a new chart of account?
  • How to find Voided checks?
  • How do I print 1099s or 1096s?
  • How do I add a credit card account?
  • How do I change a Miscellaneous Bank Account to an Operating Account?
  • Can I compare Current Year to a Prior Year or earlier?
  • Why can I no longer Print Checks?
  • How do I post a Manual ACH entry?
  • I'm not able to select a hotel on the Invoice Approval page.
  • How do I update an Accounting Period?
  • How do I add a new Bank Account?