What It Is
Digital replacement for paper shift logs, giving all members of your team the information they need.
Why It Matters
- Captures daily notes with timestamps and read receipts
- Improves accountability and communication
- Prevents info from being lost between shifts
Features
- Add text entries with attachments (photos, files)
- Tag locations, assets, or work orders
- Comment threads for follow-up
- History log and “Viewed by” tracking
Add New Entry
To add a new Logbook Entry, click New Log.
Fill out the required information, such as Title and Description.
Select a Category for the Logbook Entry.
If a specific Location or Asset is affected, note those in the appropriate dropdown menus. Add any relevant attachments, and Save.
Search for an Entry
To search or filter, use the selections at the top of the page to locate a specific entry.
Viewing an Entry
Click on an entry to view. Users can view, reply, and tag other users. Note that you'll see the details of the entry, tags, and a count of users who viewed this message. Hovering over "20 people saw this" will display the user names.
Examples of Common Logbook Entries
- “Pool closed for maintenance 2–4pm”
- “Guest in 203 reported noise complaint”
- “Vendor arriving at 10am for lobby AC repair”
Best Practices
- Tag relevant modules for cross-reference
- Use categories (Maintenance, Security, Guest Services) for organization
- Encourage staff to check logbook at shift change
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