When new Salary users are added, additional steps must be taken in order for their hours worked to be displayed on the Payroll Export for their first pay period. The salaried user may have begun mid-pay period, so the hours worked must be verified.
Once you have completed the user setup, including the Entity Wide settings for the user, you then need to go to the Payroll page. You'll see a "New Hire" badge beside the user, and 0.00 in the REG hours column.
To add the hours worked for the first pay period, click on the user's name to open their Payroll Slide-out. Then, enter the hours they should be paid for and Save.
This will only be necessary on the first pay period. All subsequent payrolls will follow the Salaried hour settings within their Entity Wide Settings of their profile.
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