*PMS Integration must be activated by Inn-Flow first. Please contact Customer Support to activate your property for the correct PMS Integration option.*


You will need your hotel's specific PMS email address, which can be found in Administration > Entities > Select HID > Import Email Addresses tab. If you do not have access to this page, please contact your corporate office or manager to access this for you. 



To connect PEP to Inn-Flow, follow the steps below: 

 

Log into PEP:

 

Go into Operations > Reports

 

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Then select Reports Scheduler on the left

 

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Then select Add Queue on the top right

 

 

In the pop-up, make the selections below:


Type: Combined

Shift Type: Customer Report Queue

Do not need to turn on the Auto printing

Name: InnFlow Import

Code: IFI

Export Type: File

Then select, Add Queue


 

Then in the Report Scheduler, select by clicking on the report you just set up called InnFlow Import

 

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In the next settings:


Turn on the Enable Schedule toggle

For the Date, pick tomorrow’s date

For the Time, select a time when Night Audit will be completed, i.e. 5:30am 

Offset Type should be DAILY

Subject: Enter your Hotel Name

Email: Pick the Hotel PMS Address provided by Inn-Flow:

{<Hotel Number>_<PMS Type>[email protected]}

 

Then select Add Reports



REPORT 1 - Final Audit V2


For the Final Audit V2 report: 


Select the Report Type: Static

Select Report: Final Audit

Export Type: Excel

Select Next


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In the report settings Date, select today-1 then Add


REPORT 2 - Hotel Statistics


For the next report:


Report Type: Dynamic

Select Report: Hotel Statistics

Export Type: Excel

Page Layout: Portrait

Select Next


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Report settings Date, select today-1 then Add


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REPORT 3 - Market Segment Summary


For the next report:

Report Type: Dynamic

Select Report: Market Segment Summary

Export Type: Excel

Page Layout: Landscape

Select Next

Report settings Date, select DATE_FROM today-1 to DATE_TO today-1 then Add


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REPORT 4 - Final Audit 


For the next report:

Report Type: Dynamic

Select Report: Final Audit

Export Type: Excel

Page Layout: Portrait

Select Next




Report settings Date, select today-1 then Add


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Select Save on the top right



This should complete the setup. If you get stuck, or the files do not import the next day, please contact PEP Support to ensure the setup for auto emailed reports was completed correctly.



Once this is setup, please contact Inn-Flow Support via Chat or [email protected] so we can complete the mapping of the imported data to the current Inn-Flow codes.




PEP Support is able to do this if you're transitioning or new to the PEP PMS. If they set this up for you, ensure they setup the Final Audit V2 Report, and set this the time the reports are emailed to a time when you know audit will be ran, like 4:00am or 5:00am.