*PMS Integration must be activated by Inn-Flow first. Please contact Customer Support to activate your property for the correct PMS Integration option.*
You will need your hotel's specific PMS email address, which can be found in Administration > Entities > Select HID > Import Email Addresses tab. If you do not have access to this page, please contact your corporate office or manager to access this for you.
To connect PEP to Inn-Flow, follow the steps below:
Log into PEP:
Go into Operations > Reports
Then select Reports Scheduler on the left
Then select Add Queue on the top right
In the pop-up, make the selections below:
Type: Combined
Shift Type: Customer Report Queue
Do not need to turn on the Auto printing
Name: InnFlow Import
Code: IFI
Export Type: File
Then select, Add Queue
Then in the Report Scheduler, select by clicking on the report you just set up called InnFlow Import
In the next settings:
Turn on the Enable Schedule toggle
For the Date, pick tomorrow’s date
For the Time, select a time when Night Audit will be completed, i.e. 5:30am
Offset Type should be DAILY
Subject: Enter your Hotel Name
Email: Pick the Hotel PMS Address provided by Inn-Flow:
{<Hotel Number>_<PMS Type>-PMS@inn-flow.net}
Then select Add Reports
REPORT 1 - Final Audit V2
For the Final Audit V2 report:
Select the Report Type: Static
Select Report: Final Audit
Export Type: Excel
Select Next
In the report settings Date, select today-1 then Add
REPORT 2 - Hotel Statistics
For the next report:
Report Type: Dynamic
Select Report: Hotel Statistics
Export Type: Excel
Page Layout: Portrait
Select Next
Report settings Date, select today-1 then Add
REPORT 3 - Market Segment Summary
For the next report:
Report Type: Dynamic
Select Report: Market Segment Summary
Export Type: Excel
Page Layout: Landscape
Select Next
Report settings Date, select DATE_FROM today-1 to DATE_TO today-1 then Add
REPORT 4 - Final Audit
For the next report:
Report Type: Dynamic
Select Report: Final Audit
Export Type: Excel
Page Layout: Portrait
Select Next
Report settings Date, select today-1 then Add
Select Save on the top right
This should complete the setup. If you get stuck, or the files do not import the next day, please contact PEP Support to ensure the setup for auto emailed reports was completed correctly.
Once this is setup, please contact Inn-Flow Support via Chat or Support@Inn-Flow.com so we can complete the mapping of the imported data to the current Inn-Flow codes.
PEP Support is able to do this if you're transitioning or new to the PEP PMS. If they set this up for you, ensure they setup the Final Audit V2 Report, and set this the time the reports are emailed to a time when you know audit will be ran, like 4:00am or 5:00am.