Did you know there are multiple ways to contact Inn-Flow's Customer Support Team?
- Email email@example.com, subject line: E/HID & request (i.e. SDGFR-ERTLK: Auto Import Errors), attach all helpful screenshots/documents and be specific in any error messages you may see to expedite your support ticket.
- You will receive an automatic reply from the system, followed by another from a live agent who will be assigned to your ticket. Keep an eye on your email as this is how the agent will communicate with you. They may request a phone number or Zoom screen share, if too complicated to resolve via email.
- Live Chat Support - you may click the live chat support bubble appearing at the bottom-right of your 2.0 Inn-Flow site. Depending on the complexity of your request, after chatting with an agent, your chat may be converted into a support ticket for email follow up. The agent will resolve your chat and respond via ticket/email, but this does not mean that your request has been resolved.