How do I get a new user's initial password?

Modified on Tue, 27 Sep, 2022 at 3:34 PM

When setting up a new user's profile, you're able to set their initial password from the steps below:



1. In Inn-Flow, in the Administration / Users page, select Add New User on the top right. 


2. Enter the new employee's First Name and Last Name



3. Enter either an Email Address and/or Mobile Phone if it's known. Only mobile numbers are accepted as employees can be texted reset passcodes and schedule alerts.




4. Select a Role Permission and Entity Access.



5. Ensure the Send Welcome Email option is checked. Then click Add User to create the initial profile.


6. A Welcome Email will be emailed to both the employee's email address as well as the user that is logged into Inn-Flow, the one creating the user, that shows as below:



7. You can click on the Get started now link to manually set the initial password for the new user. 




Inn-Flow Pro Tip: Make sure to write down their Username and Password so the employee has this on their first day.

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