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Reimbursements 2.0 - What's New

Reimbursements 2.0 is a full redesign of how Inn-Flow tracks and processes reimbursements between the entities in your portfolio. A reimbursement records one entity paying another back for expenses it covered on the other's behalf. The redesign introduces a standalone net balance view, entity-to-entity reimbursements, a transaction-aware audit trail, and a voucher for every reimbursement you create.

What's Different from the Previous Experience

Previously, Reimbursements was reached from the Register of the Enterprise bank account through the triple-dot Reimburse option, and it showed a Reimbursement Summary of what each hotel owed the enterprise. You reimbursed by clicking an EHID (Entity Hotel ID, the identifier for a property) row, entering an amount, and selecting a payment method (Check or Manual ACH). That flow is being replaced.

In Reimbursements 2.0:

1. Reimbursements is its own landing page. It is no longer nested inside the Register – you navigate to it directly.

2. Reimbursements run entity-to-entity. Any entity in your portfolio can be on either side of a reimbursement, not just hotels reimbursing the enterprise. The landing page lists one row per counterparty relationship.

3. Each row shows a net balance per counterparty. The net balance is the result of all activity between the two entities combined, rather than a one-directional amount owed.

4. You get transaction-level detail. You can see exactly which transactions make up the balance between two entities, and each reimbursement is tied to the specific transactions it covers. Previously a reimbursement was just a dollar amount with no visibility into what it paid for.

5. Partial reimbursements are supported. Because reimbursements are now tied to specific transactions, you can reimburse a subset of the balance by selecting which transactions to include. The rest stay on the counterparty row until reimbursed later.

6. Every reimbursement produces a printable voucher showing which transactions were included and the resulting GL/COA impact.

7. Audit guarantees protect the trail. Transactions linked to an active reimbursement cannot be silently edited – the reimbursement must be voided or deleted first.

8. Reports are updated. Balance Sheet, Trial Balance, General Ledger, and Cash Flow outputs now reflect the new model.

What's Not Changing

  • Reimbursements continue to operate between entities in the same portfolio.

  • Payment methods (Check, Manual ACH) continue to route to the Payments tab once the reimbursement is created.

  • Posting logic to the COA/GL remains consistent with your existing setup – the same accounts are used as before.

  • Permissions continue to be based on the EHIDs you have access to.

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