Inn-Flow

Inn-Flow Procurement is now accessible using a Single Sign On (SSO) process within the navigation menu. To access Procurement, you must first have an active sub

How to Access Inn-Flow Procurement

My hotel is part of a GPO. Will I have access to my negotiated pricing through InnFlow Procurement?

Procurement

What is an InnFlow Procurement Vendor?

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What is Inn-Flow Procurement?

What Types of Vendors Does InnFlow Procurement Support?

How Does InnFlow Procurement Handle My Contracted Pricing?

What is a Connected Vendor?

Why Should I Use InnFlow Procurement?

What's New with the Amazon Integration

Connecting your Amazon Business Account

How do I receive a delivery against its invoice?

How do I see where my payables stand - and ask questions about them?

General

Why Use InnFlow Procurement Instead of My Current Ordering Process?

I Don't See All My Vendors in InnFlow Procurement -- Can I Add More?

How Long Does It Take to Get My Order?

My Hotel Is Part of a GPO -- Will I Have Access to My Negotiated Pricing?

Are There Order Minimums?

How Do I Pay for Orders?

I Lost My Invoice -- Can You Send Me a New One?

Can I Cancel an Order?

What's the Status of My Order?

Can I Return Items I Bought?

What About Getting a Refund?

Buying

How Do I Invite My Team and Assign Permissions?

How Do I Connect My Vendors (HD Supply, Sysco, Guest Supply, etc.)?

How Do I Set Up My InnFlow Procurement Account?

How Do I Add My Properties and Outlets?

What Can My Dashboard Show Me?

Getting Started

How Do I Create an Order in Inn-Flow Procurement?

How Do Order Guides Work?

How Do I Buy Recurring Items?

How Do I Create an Order Guide?

How Do I Edit or Delete an Order Guide?

How Does InnFlow Procurement Help Reduce Costs?

How Does "Optimize My Cart" Work?

How Do I Track Deliveries Across Properties?

How Do I Edit or Cancel an Order?

How do I handle returns, incorrect deliveries, or issues?

Can I see things I ordered from my vendors before InnFlow Procurement?

What if I need to purchase an item not available in Inn-Flow Procurement?

How do I assign GL Codes to an order?

What are order minimums and cut-off times?

How do I check remaining budget availability?

How do I review and approve orders?

How do I mark an order as received?

Orders

What Are Real-Time Spend Reports?

How Do I Set Budgets by Property?

How Do I Set Spend Limits and Approval Workflows?

What Does the Checkbook Show?

How Often Do Reports Update?

Reports

Where Can I Find Invoices for My Orders?

How Do I Pay My Invoices?

Invoicing

Why don't I see all my properties?

How do I contact Inn-Flow Procurement Support?

Troubleshooting

How do I cancel my subscription?

How does subscription billing work?

Subscription & Billing

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Accounting

Can I update the Payments section of Daily Activity if Deposits have been Reconciled?

How do I enter a check that was written manually?

How do I handle Petty Cash?

How will Credit Card transactions be displayed on the register?

How do I handle ePay refunds within Inn-Flow?

Why can I not Match within Bank Sync?

What Are Payroll Import Settings?

Why can I not reconcile a future date deposit via Bank Sync?

Why is my Segmentation not matching Room Revenue or Rooms Occupied?

Can Pending Invoices Be Included in Reports?

How do I add a Draft Invoice?

How do I Complete the Deposit Audit in Daily Activity Entry?

How do I Set Up Repeating Credit Card Charges?

How do I update the Digital Signature Limit on Checks?

How do I record a payment to my Credit Card Account?

How do I Create Partial Payments on Invoices Pending Approval?

Where do I change the bank account that the payroll is importing into?

How do I Enter FF&E Reserves on the Operating Statement for Owners?

How do I handle invoices that I do not want to pay, but I don't want to delete?

How to code sales tax when entering invoices?

Why is my Room Revenue or Rooms Occupied not calculating in my Operational Budget?

Reimbursements 2.0 - FAQ

How to add a new payment type that appears separately in deposit audits

How do I review invoices that have been Reimbursed in 1.0?

Invoice Approval Process

How do I update the bank account that Daily Activity deposits are routed to?

How Do I Make Entries That Will Repeat?

Transitioning to Agilysys STAY PMS (Power of M): Interim Guide for Daily Activity Entry

How to Import Daily Activity Data Using a Template

How Does the Adjusted Budget Work on the Operating Statement for Owners?

How to add additional rows to the Cash Flow Report

Can I edit the mapping of a Daily Activity Item?

How do I move a payment to a different bank account?

Do 'Uncleared Checks and Payments' appear on the Balance Sheet?

How do I handle refunds within Inn-Flow?

How do I inactivate a Bank Account?

What Are Vendor Posting Rules?

How do I approve invoices in Inn-Flow?

Can I match two payments to one invoice in Bank Sync?

How do I enter prior-period revenue history when PMS financial reports are not available?

Procurement

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