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ePay / Electronic Payments

Overview

ePay is Inn-Flow's electronic payment solution that allows you to pay vendors electronically. When you process payments through ePay, invoices are sent to REPAY (our payment partner) who handles the payment to your vendors via ACH, Virtual Card, or paper check.

Setting Up ePay

To get started with ePay, you'll need to complete and submit the ACH Authorization Form for each bank account you want to use with ePay. Email the completed form to [email protected]. Setup typically takes 3-5 business days.

Vendor Setup

In the Vendor page, set the payment method to ePay for vendors you want to pay electronically. You can update multiple vendors at once using the bulk selection checkboxes on the left side of the page.

Ensure the Customer/Contract # field in each vendor profile is accurate. This number is sent to REPAY and included on payment remittance information.

Processing Payments

1. Navigate to the Payments page.

2. Select the invoices you want to pay.

3. Click Pay. The payment batch is sent to REPAY at 4:00 PM EST daily.

Payment Statuses

• Processing – Payment submitted, funds not yet withdrawn. You can cancel at this stage using the triple dot menu.

• Paid-Funded – Funds withdrawn from your operating account. Payment being prepared for vendor. Cannot be canceled.

• Paid-Sent – Payment delivered to vendor via ACH, Virtual Card, or paper check.

ePay in the Register

Once payments reach Paid-Funded status, they appear in your Register as an ePay Batch. You will have one ePay batch per day. The batch amount matches the ACH withdrawal from your operating account for easy reconciliation.

You can expand the ePay Batch row in the register to see each vendor and invoice included in that batch.

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