You can always contact our Support Team at [email protected] or through our chat box in the lower-right section of the screen. Alternatively, you can reach out to your Customer Success Manager. They will coordinate any returns, redeliveries, or credits directly with the vendor on your behalf, saving you the hassle of resolving the issue yourself.
When you contact us, please have your order number and a brief description of the issue ready (such as damaged items, shortages, or incorrect products received). Including photos of the delivery or the packing slip will help us resolve the issue much faster.