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Setting Up Labor Models

The Labor Models section is where you use hotel metrics to build the ideal labor budget by position for each hotel. This article covers how to set those budgets up.

It is recommended you read the Labor Models Overview article first before diving into the setup details covered here.

By default this page opens on the All Models tab, showing all models currently set up. Click Service Levels to see that breakdown instead.


Service Levels

A Service Level is a typical distribution of room cleaning levels for each day of the week. Service Levels are used only in forecasting and scheduling – actual budgets are calculated from the actual Daily Activity data in Accounting.

To add one, click the New Service Level button.

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A new row is created where you name the service level. The typical cleaning service levels are Denied, Departure, and Stayovers, but you can add others such as Deep Clean if needed. The total per day should equal 100%, because the value is calculated as Occupancy x Cleaning Service Level percentage.

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Budgeting Positions

Return to the Models tab. Here you can view current models, make changes, delete a model, or create a new one.

Click a current model to open its details. The position name appears at the top, followed by the Department. You can add Notes for reference if needed.

Next is the Budget Type – in this example, MPCR is selected. Data From is set to pull yesterday's data, meaning it uses yesterday's rooms occupied. This is typically used only for Housekeeping department positions.

The Assignable setting determines whether the position is tracked on the Housekeeping page. This is typically enabled only for the Housekeeping or Room Attendant position.

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Then assign the appropriate minutes per occupied room for each cleaning service level.

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Any changes you make require you to select Save Model.

To create a new Model, select New Model in the top right, then choose the Position you want to budget for. In this example, we pick Van Driver. Add Notes if needed, then select one of the budget types below.


Budget Types

DOTW (Day of the Week) lets you enter hours and minutes (HH:MM) for each day of the week. This is useful for positions like Night Audit, which works the same 8-hour shift every day, or a Breakfast Attendant who only works certain days.

Factor of Revenue budgets hours and minutes based on specific accounting chart of accounts, and is used for Food & Beverage positions. When you select this type, add a Display Name – the name shown on the Forecast page. For example, the chart of accounts Banquet Revenues may include several accounts, but you can display them together on the Forecast as Banquet Revenue so you forecast one total number instead of each account.

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After assigning a Display Name, select the Chart of Accounts – you can search by number or account name in the filter dropdown. Then update the Factor Configuration by entering the Labor Cost and Average Rate, and select Save Budget.

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Factor of Statistic lets you pick the Data From source and then the specific statistic to calculate from. This is mostly used for a Houseman or another position based strictly on a single statistic.

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MPCR (Minutes Per Cleaned Room) was explained above under Budgeting Positions.

Range of Statistics could be used for a position like Front Desk, Housekeeping Supervisor, or Laundry.

Select the Data From as today or yesterday. Today is used for positions like Front Desk or Van Driver, while yesterday is used for Housekeeping-related positions. Then add the Range: the Min is always 0, and the Max should be the total guest rooms if you are budgeting off Rooms Occupied, Arrivals, Stayovers, and similar statistics.

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For example, if the hotel has 120 rooms, set the Max to 120. To add more ranges, click the Split Range button. If you want 5 ranges, select Split Range 4 times, then use the slider buttons or type directly into the Max column to adjust each range's Min and Max.

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In the example, we budget in increments of 15 rooms, so we create 8 rows of 15 rooms each. Once the ranges are set, add the hours and minutes (HH:MM) for each row. In the Housekeeping Supervisor example, the lower the occupancy the fewer the hours, and the busier the hotel the more hours budgeted.

Range of Revenue works the same way as Factor of Revenue, except you can budget across a range of revenue values.


Other Budget Tools

The remaining features on this page are Recalculate Budget, and Copy Budget Settings.

  • Recalculate Budget takes all changes into account and recalculates every Labor Management budget for the Schedule and Performance pages.

  • Copy Budget Settings takes one property's current budget settings and copies them to another property. This is best used when setting up budgets initially.

IF PRO TIP: When starting a new property, copy the budget settings from a similar location, then tweak the budget to fit that property.

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