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Netchex: Managing New User Creation

When your Inn-Flow account is integrated with Netchex – an outside payroll and HR provider – how you create a new user depends on whether that person is paid through payroll. This article explains how to specify whether a new user is managed by the payroll integration and how to add non-payroll employees and contractors to payroll-managed entities (the hotels or properties in Inn-Flow).

If you are not using the Netchex integration, create users through the standard process instead.

Creating a New User

When adding a new user in Inn-Flow, follow these steps for proper integration with Netchex:

  1. Navigate to the User Management section under Administration.

  2. Click Add User to open the user creation modal.

  3. In the Employee Type field, select one of the following: Contractor, Exclude from Payroll, Hourly Wage, Salary Exempt from OT, or Salary Non Exempt from OT.


Entity Selection Based on Employee Type

  • Contractor or Exclude from Payroll: All entities, including those managed by the payroll integration, are enabled for selection. This lets you assign non-payroll users to any hotel without restrictions.

  • Hourly Wage, Salary Exempt from OT, or Salary Non Exempt from OT: Entities managed by the payroll integration are disabled to prevent conflicts. Only non-payroll-managed entities can be selected.

Toggling Employee Type

If you assign a hotel and then change the Employee Type:

  • Switching from Contractor or Exclude from Payroll to Hourly Wage, Salary Exempt from OT, or Salary Non Exempt from OT disables payroll-managed entities.

  • Any boxes you already checked remain selected, even if those entities are now disabled.

  • You can change these assignments at any time after creating the user – see the article on managing employee entities and employee types.


Best Practices

  • Confirm Employee Type: Select the correct employee type during user creation.

  • Review entity permissions: Double-check assigned entities, especially when toggling employee types.

  • Coordinate with payroll admins: Consult your payroll administrators when adding payroll-managed employees.

If you run into issues or have questions about creating new users with the Netchex integration, contact Inn-Flow Support at [email protected].

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