Do Not Schedule is a time off option that flags a day when a user cannot work. It does not take away from any PTO bank – it is simply a reminder that the user is unavailable that day. For example, if a Front Desk Agent has a doctor's appointment, you can add a Do Not Schedule shift in place of that day.
To add one, select the Add Time Off Shift button. In the pop-up, select a user and then choose the Type of time off. Depending on your configured PTO types, you may see options such as PTO, Vacation, or Sick, and there is always a Do Not Schedule option.
Once the details are added, you can add additional days or times, or select Add Time Off to add it to the schedule.
The schedule will then display the Do Not Schedule shift.
