This training guide introduces new General Managers to the core Inn-Flow workflows. Work through the topics below in order; each points to a detailed reference article.
Logging In: the Logging into Inn-Flow and Page Navigation article covers how to log into the site and gives an initial overview of the page layout.
Forecasting: Forecasting is where you project your occupancy and arrivals week to week.
Scheduling: the Schedule is where you build the schedule by department and position.
Performance: Performance is an overview of actual punches and where missed punches and edits take place.
Labor Overview: the Labor Overview is your to-do list for the day and week. Alerts appear based on what needs attention, including Daily Approvals, Smile iD Failures, Room Assignments, Housekeeping Approvals, Payroll Export, Overtime at Risk, and Time Off Requests. Reference article: Labor Overview and Time Clock.
Payroll: the Payroll export must run for PTO to be calculated and for payroll to process. Reference article: Payroll.
Reports: many Reports are available in Inn-Flow. This shows where to access the page and how to set favorites.