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Why Are My Report Details Not Showing?

If you drill down into a report and nothing happens, your browser is most likely blocking pop-ups. Inn-Flow opens report details in a pop-up window, so you need to allow pop-ups in three places: the main Inn-Flow site after you log in, the Reports tab, and inside an open report. The steps below are for Google Chrome.

Allow Pop-ups in Google Chrome

1. Click the site information icon (the lock, tune, or sliders icon) to the left of the Inn-Flow URL in the address bar.

2. Click Site settings at the bottom of the menu.

3. Scroll to the Pop-ups and redirects section and change the dropdown to Allow.

4. Close that tab, return to the main Inn-Flow tab, and click Reload at the top.

Repeat these four steps in all three locations so pop-ups are allowed everywhere report details open:

• The main Inn-Flow site, right after you log in

• The Reports tab

• Inside an open report – run any report first, then adjust the setting

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