What's the Status of my order?

Modified on Mon, 8 Jun at 3:55 PM

Go to your account page and click on ORDERS. Here you will find the order's summary and the last expected delivery date of each item, along with their status: Processing; Preparing Delivery; In Transit; Delivered; Canceled.

Once an order has been fully delivered or if there is any problem before delivery, we will update you via email. If there is a problem, we may ask for your confirmation before proceeding, since you may want a cancelation, re-shipment, or an item replacement.

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