Netchex: How to Test the Time & Attendance Integration From Inn-Flow

If you’re setting up or troubleshooting the Netchex integration, the best way to test the time and attendance export is by using a previously completed payroll period. This allows you to confirm the connection and ensure data is flowing correctly between systems.

Step-by-Step Instructions

Step 1: Select a Past Payroll Period

Log in to Inn-Flow.

Go to Labor Management > Payroll.

Locate a previously exported payroll period (not the current one).

Click Mark as Unexported to make the payroll editable again.

Step 2: Verify Integration Settings

On the Payroll Processor page, ensure the Netchex integration is enabled for your hotel/location.

Confirm that all employees have Payroll IDs mapped in Inn-Flow.

Make sure the correct Company ID is configured in the export settings.

Step 3: Export the Payroll

Return to the Payroll Export screen.

Select the payroll period you unexported.

Click Export Payroll.

If configured correctly, you’ll see a success message confirming that time and attendance was sent to Netchex.

If there are errors, Inn-Flow will display a failure message indicating what needs to be resolved.

Common Error Messages

Duplicate COA: Check that your Chart of Accounts doesn’t have multiple entries with the same name or code.

Company ID mismatch: Confirm the Company ID in Inn-Flow matches what’s in Netchex.

Missing Payroll ID: Ensure any employee with hours in Inn-Flow has a matching Payroll ID in Netchex.

Step 4: Verify in Netchex

Log in to your Netchex account.

Create a new payroll.

Netchex should notify you that time and attendance data is available from Inn-Flow.

Import the data into the Netchex payroll grid.

Review the data to confirm it matches what was entered in Inn-Flow.

If the data is correct, the integration is working as expected. You may then delete the test payroll in Netchex.

If anything looks incorrect or fails to import, contact Netchex Support for assistance.