Knowledge Base

Accounting - User Guides 41

• Accounting Overview
• Accounts
• AP Inbox
• Enterprise Reimbursement
• Previous Transactions - Detail

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Accounting - FAQ's 66

• How do I enter an invoice?
• What happened to Upload Invoice Only?
• Auto Email Reports
• What is Generic Vendor?
• Where do I find my hotel's Import Email Addresses?

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Accounting - Best Practices 3

• Accounting - Best Practices
• Onboarding: How to reconcile the first month's bank account?
• Onboarding: How to reconcile the bank accounts once history is imported?

Accounting - ePay 6

• ePay Onboarding & Prep
• ePay FAQ
• How to find the payment type for invoice paid via ePay?
• How to find ePay Check Image?
• New Account - ePay (existing clients)

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Advanced Accounting 8

• Advanced Accounting
• Best Practices: Advanced Accounting Features
• Bank Sync - How to Add Transfer Transactions via Bank Sync
• Bank Sync - How to Add a Draft Transaction via Bank Sync
• Bank Sync: Manual Statement Import

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Outline 6

• Night Audit Reports and Integrations
• Choice, Fosse & SynXis: How do I correct Auto Import Errors?
• How do I clear Auto Import Errors for Opera?
• How do I clear Auto Import Errors?
• HotelKey - How to setup the HotelKey API?

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AutoClerk Cloud 2

• AutoClerk Cloud: How do I manually import files?
• Implementation: AutoClerk Sample Reports

Choice 4

• Choice: How to manually import the file?
• Choice: How to setup import via email?
• Choice: How to manually enter Daily Activity?
• Implementation: Choice Sample Reports

Fosse 3

• FOSSE: How to setup import via email?
• FOSSE: How to Manually Import Prior Days
• Implementation: FOSSE Sample Reports

Jonas Chorum 2

• Jonas Chorum: How to setup import via email?
• Implementation: Jonas Chorum Sample Reports

Lightspeed 2

• Lightspeed: How to Manually Import Files
• Implementation: Lightspeed Sample Reports

OnQ 2

• OnQ: How to manually import the files?
• Implementation: OnQ Sample Reports

Opera 4

• Opera - How to setup import via email
• Opera - How to Manually Import Prior Days
• Opera - Troubleshooting Failed Imports
• Implementation: Opera Sample Reports

Opera Cloud 2

• Opera Cloud - How do I setup Opera Cloud for Daily Activity Import?
• Implementation: Opera Cloud Sample Reports

PEP 4

• PEP: How to setup import via email?
• PEP: How to manually import the files?
• Implementation: PEP Sample Reports
• PEP: How to add additional auto email reports?

SkyTouch 2

• SkyTouch - How to Manually Import
• Implementation: SkyTouch Sample Reports

Synxis 3

• SynXis Property Hub - How to Set Up for Auto-Import
• Synxis Property Hub (SPH) - How to Manually Import Prior Days?
• Implementation: Synxis Sample Reports

Visual Matrix Cloud 2

• Visual Matrix Cloud - How to Setup Auto-Import
• Implementation: Visual Matrix Sample Reports

Labor Management - User Guides 41

• Labor Overview and Time Clock
• Labor Overview - Daily GM Approval & Daily Labor Approvals
• Labor Overview - Smile iD Failures
• Labor Overview - Room Assignments
• Labor Overview - Housekeeping Approvals

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Labor Management - FAQ's 28

• How do I unapprove a day?
• How do I edit or delete a punch?
• How do I change a user's position?
• How do I add a shift?
• How do I enter a Time Off Shift?

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Labor Management - Best Practices 1

• Labor Management - Payroll Export Best Practices

Payroll FAQ's 5

• How are Federal Taxes being calculated in Payroll?
• How do I give access to employees to their paystubs?
• How to add an additional Pay Type?
• How to add a repeating payroll allowance?
• Payroll Best Practices

Procurement - User Guides 7

• Administration
• Products
• Budgets
• Inventory
• Approval

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Sales - User Guides 5

• Administration
• Taskboard
• Leads
• Search
• Task

Administration - User Guides 10

• Roles & Permissions
• Special Permissions
• Low Security Users
• Users
• Entities

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FAQs - General 17

• File Attachment Conversion to PDF
• How to Share a Zoom Screen
• How to log into Inn-Flow?
• How Do I Add or Setup a New User?
• How do a reset my password?

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STR Integration 1

• Inn Flow and STR Integration

Accounting 7

• Training Guide - General Manager
• Training Guide - Accounting Team
• Accounts Payable Workflow
• Banking
• Key Month End Reports

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Labor Management 3

• Training Guide - General Manager
• Labor Management Life Cycle
• Labor Models Refresh Webinar 24-0404

Release Notes 39

• 24-1016 Release Highlights
• 24-0918 Release Highlights
• 24-0821 Release Highlights
• 24-0724 Release Highlights
• CrowdStrike & Microsoft Outage Update

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