Knowledge Base

*PMS Integration must be activated by Inn-Flow first. Please contact Support to activate your property for the correct PMS Integration option.*

To setup the auto emailed reports from Opera, there are three reports that will need to be setup to automatically email from Opera to Inn-Flow after Night Audit occurs. Please follow the steps below to set this up:

            OPERA:

            REPORT CODE               REPORT NAME                                                

            trial_balance                    Trial Balance 

            stat_dmy_seg                  Market Code Statistics (Group by: Rate Code)

            manager_report               Manager – Flash (Month To Date)

You may have to select the blue arrow on the top to scroll over.

Then select the check box next to Display Payment Details. Then Save.

 Go through the same process with the Manager – Flash. Search for the report, then select Edit on the right side.

Select Parameter – Manager Flash. 

Select Parameter.

In the Date field, select the Previous Day’s Date and -1 in the next box.

In the Include box, select ONLY check boxes: Day Use & No Show.

Select Group By the Rate Code.

Select Subgroup By the Market Code.

Select Save.

Select OK.

 Select OK

To Setup the reports to be automatically ran:

 On the right, select New.

Type in Manager into the Search field to find the Manager Flash report.

Select the Manager Flash Audit report and change the File Format to XML then OK.

Update the fields accordingly:

1. In the Start section:
   1. In the Date field, update this to the Next Day’s Date. For example, if today is January 16^th, I would update this to 1/17/2020. Click OK.
   2. Change the time to a time when you know that audit will always be ran by, like 3:00 or 4:00.
2. In the Repeat section, select Days and make sure it says Every 1 on the left.
3. Leave it to Repeat Until Indefinite.
4. Select OK.

In the next pop-up, select File in order to save your report.

Update the File Format to XML then select OK.

In the Start section:

1. In the Date field, update this to the Next Day’s Date. For example, if today is January 16^th, I would update this to 1/17/2020. Click OK.
2. Change the time to a time when you know that audit will always be ran by, like 3:00 or 4:00.
3. In the Repeat section, select Days and make sure it says Every 1 on the left.
4. Leave it to Repeat Until Indefinite.
5. Select OK.

Follow the exact same steps, but the File Format should be in PDF. We will want to receive the XML and the PDF file nightly for reference purposes.

Select the correct report, update the File Format to XML then select OK.

Set the Repeat to Days.

Ensure that Repeat Until is set to Indefinite.

Select OK.

Previous Day’s Date

Include ONLY check boxes: Day Use & No Show (do NOT select Unused Codes)

Group by Rate Code

Subgroup by Market Code

Select File

Now we need to add the report settings in order to:

1. Add the email address the files should be sent to
2. Setup the reports to be sent with the previous day’s data

In the pop-up, select Email

1. Type in the email address provided (HotelID.pms1@Inn-Flow.com) 
2. Enter the Enterprise and Hotel ID (EID – HID) into the Subject line 
3. Select OK
4. Feel free to add additional email addresses (for the PDF & XML files) to ensure that the files are processing nightly.

Select OK.

In the pop-up, select Email

1. Type in the email address provided (HotelID.pms1@Inn-Flow.com) 
2. Enter the Enterprise and Hotel ID (EID – HID) into the Subject line 
3. Select OK
4. Feel free to add additional email addresses (for the PDF & XML files) to ensure that the files are processing nightly.

In the pop-up, select the +/- button then 1. This will make sure that when sent, it will pull the Report Date minus 1 date, which is the previous day.

Select OK.