This guide includes the following topics:

 

  • Document Library
  • How to Upload a File
  • How to Create a New Upload Category
  • How to Search for a File
  • STR Library

 



Document Library

 

The Document Library can be used as a central repository for reference documents.  Typical uses include: Employee Handbook, Guest Satisfaction Reports, Operating Procedures, Maintenance Department Forms, etc. All types of files can be stored in the Document Library.

 


 

How to Upload a File

 

1. Select the Upload Doc button to open the Upload Doc pop-up window.


2. File: Select a file to upload.


3. Category: Select an existing category. If your role permission allows you to create new categories, then you will see Add New Category as an option.  Select this option if you would like to create a new category.


4. E/HID: Select All if you would like the file accessible to employees from all Business Accounts. 


5. Date: Enter a relevant date.


6. Description: Enter a description or keyword. You will be able to search for files based on what is entered here.  

 


 

How to Create a New Upload Category

 

Assign the ability to create new categories to a few individuals. Categories can be created but not deleted. It is recommended to create broad categories, like Licenses and Permits. Then use the Description field to further define the file, i.e. ABC Permits

 

1. Select the Upload Doc button to open the Upload Doc pop-up window.

 

2. Category: If your role permission allows you to create new categories then you will see Add New Category as an option in the Category drop-down menu.  Select this option to open the Add New Category pop-up window.

 

3. Complete the Add New Category pop-up window and select Add & Close.

  


 

How to Search for a File

 

There are five methods you may use to search for a file in the Document Library: 

 

By Category

 By E/HID

 By Date

 By Description

 By File Name

 

You may use any combination of these criteria to narrow your search results.  

 



STR Library

 

The STR Library is a central location for all STR Data for each property in your Enterprise. The STR Dashboard shows each E/HID name, along with the status of notifications for that E/HID, and the date of the last Weekly and Monthly files that were received. 

 

Notification Status: Choose Active if you would like to be notified when the import of data has not occurred on time. The weekly notification will occur if we have NOT received a file within the last 10 days. The monthly notification will occur if we have NOT received a file within the last 45 days. Choose Inactive if you prefer to turn the notifications off. 

 

Period Last File Received: This field will show the date of the last file received. 

 

To activate this feature:

 

Contact STR and provide them your Enterprise’s e-mail address that the STR Reports should be sent to. This e-mail address will be provided to you by your Implementation Specialist or by contacting Inn-Flow Support.

 

After the above step is complete, please make sure in Inn-Flow, under Administration > Accounts Management > Select a hotel, that the Chain ID is correct. Your Chain ID is shown on your STR Reports in the file name of the attachment, and should be updated per below:

 

 

There are multiple ways to view STR Data:

STR Reports can be found in The Library under STR, then Search. 

 

 

        There is a separate report under Accounting > Reports > STR Reporting.

 

 

        To run the Daily Flash and Include Comp Set information, select the box shown below: